Chapter 1 : Introduction

Abstract

The pandemic ushers in a 'new normal', in which digitisation enforces ways of working and learning. The education industry is being forced into technologisation, a well underway development fuelled by commercialism and the reigning market idealogy. In his book, Daniel (2020, p. 1) highlighted that "many institutions had plans to make greater use of technology in teaching, but the outbreak of COVID-19 has meant that changes intended to occur over months or years had to be implemented in a few days".