Human Resources Management Practices in Ghana Health Service Institutions: Employee Welfare and Relations

Abstract

The strategies that organizations use to manage their human resources have an immense impact on their success or otherwise. Our study aims to determine how employee welfare and relations are handled in the Ghana Health Service Institutions (GHS). We employed questionnaires and interviews and obtained data from 216 GHS staff in Wa. Our findings suggest that GHS within Wa in the Upper West Region is a well-structured institution whose practices are largely planned, even though some plans are not documented. Furthermore, our study unveiled that, at a point where respondents think they were not motivated, job satisfaction was high and at a point, they think they were motivated, job satisfaction was still high, implying that the health workers are committed to their work regardless of the motivational strategies. McGregor’s Theory Y and the Goal Theory support this study, where the health workers could be seen as liking and committed to their work with or without motivation.