Understanding the Complexity of Managerial Burnout: Proposition for Empirical Research

Abstract

This article highlights research investigating the potential causes of job burnout among human resources leaders that need significant attention, similar to other managers and professionals across the industry. The human resource leaders, who serve as the gatekeepers of the corporate organisation's staff, play a crucial role in balancing the potential of human capital; thus, their emotional and spiritual depths are vital. Emotions play a pivotal role, and failing to regulate them effectively can frequently result in different types of outbursts, which can impact the business and its stakeholders. We evaluate emotional and spiritual intelligence and emotional labour techniques from a paradigmatic perspective to understand how various emotions manifest in the workplace and may contribute to burnout. We propose a framework highlighting the incorporation of Emotional Contagion Theory in examining the factors leading to job burnout in business organisations. According to the emotional contagion theory, studying job burnout and its contributing factors provides valuable insights into mitigating burnout and bringing out people's best potential to achieve desirable outcomes. This article has mentioned the possibilities for researchers and human resource professionals to explore various aspects of job burnout and establish connections between different factors. We aim to support future research and enhance the adaptability of organisations in understanding the intricate yet influential concepts of emotional intelligence, spiritual intelligence, and emotional labour methods to reduce job-associated burnout.