Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/5736
Title: The Factors Determine Satisfaction among Tourist Visiting Sustainable Heritage Tourism Development in Kelantan
Authors: Khairul Azmi Murir 
Iza Shahfika Ibrahim 
Leong Hui Thin 
Lim Shin Ying 
Muhamad Nasyat Muhamad Nasir 
Issue Date: 2023
Publisher: Fakulti Hospitaliti, Pelancongan dan Kesejahteraan
Conference: Hotwec 7.0 Sustainably Nurturing Tourism, Hospitality and Wellness 
Abstract: 
The study's main objective is to identify the effects of environmental sustainability, economic sustainability, socio-cultural sustainability and institutional sustainability on visitors' satisfaction during their visit to Kelantan's sustainable heritage tourism sites. The present study employs quantitative methods and 207 respondents participated in the survey. It was found that environmental sustainability, economic sustainability, socio-cultural sustainability and institutional sustainability have significant effects on visitors' satisfaction.Thus, all hypotheses are supported. This study provides information to tourism management in Kelantan on how sustainable tourism development can protect cultural heritage and also meet visitor demands and preferences.
Description: 
Others
URI: http://hdl.handle.net/123456789/5736
ISBN: 978-629-489-007-7
Appears in Collections:Faculty of Hospitality, Tourism and Wellness - Proceedings

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