Emotions and burnout in the workplace: Practical and research implications

Abstract

The multifacet views of employees’ emotions and reflections on burnout in various organizations become talking points and witnessed growth. These revealed the significance of the concepts and a solid need for reconfirmations in different contexts over time. At the same time, enrich the legacy of the past precedented knowledge about burnout and its associated antecedents, challenges and solutions. Humans are emotional beings, and ignoring this fact at the workplace is inapt in researching management and organizational systems designed for sustainable performances. This paper examines the possible grounds for job burnout among human resources professionals who receive unfortunate attention. Not only are emotions critical, but the inability to successfully manage those emotions can often lead to various forms of outbursts, affecting the general stakeholders. The gatekeeper of the business organization’s workforce, the human resource professionals, needs to shine and brighten the entire organization. Emotional and spiritual intelligence and emotional labour strategies assessed by the authors from a paradigmatic view help frame the bondings as the several conduct emotions play out in the work atmosphere and bear burnout. We present a framework that draws attention to the institutionalization of Emotional Contagion Theory in connecting the antecedents of job burnout in business organizations. From the Emotional Contagion Theory’s point of view, job burnout and its direct and indirect influencers will open new perspectives in interpreting and analyzing small and medium-sized businesses’ knowledge that circulates in ubiquitous trade periodicals. Accordingly, in this paper, we have alluded to opportunities for researchers and human resource professionals to engage in spaced areas of job burnout and connect across paradigms of knowledge. We anticipate fueling future research and extent organizational dynamism of the complex yet impactful phenomenon of emotional intelligence, spiritual intelligence and emotional labour strategies towards plummeting job burnout.